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By Erin Peirson | 2025 Oct 17
3 min
Tags
life inside
culture
careers
We’re proud to bring you our next spotlight, who brings unique skills and passion together to create exceptional customer experiences at Apryse. This month we’re featuring Josh Gozner, Solutions Engineer, who blends a background in software development with a passion for building customer relationships.
I was looking for a role that would let me apply my technical skills while also interacting with customers and solving real world problems. Apryse stood out because of its breadth of technology, diverse client base and industry reach, making the opportunity even more exciting.
Coming from a software development background, I enjoyed the problem-solving aspect of coding but wanted a role where I could engage more directly with customers. Solution Engineering gives me the best of both worlds, leveraging my technical expertise while working closely with customers to understand their challenges and provide tailored solutions. I enjoy the dynamic nature of the role, where every day brings new challenges and opportunities to learn.
Engaging in technical discussions with customers to tackle unique challenges is what stands out the most. It’s incredibly rewarding to see our solutions enhance workflows and create a real impact.
The level of collaboration and support across teams has been a pleasant surprise. Everyone is willing to share knowledge, help troubleshoot, and contribute to success. There is always something new to learn, whether it’s a product update, a new use case, or a fresh approach to solving a problem.
One of my favorite memories is working on my first Innovation Day project. It was exciting to collaborate with a team on creative ideas to develop fun new functionality and enhance the product.
Stay curious! Apryse offers a wealth of opportunities to expand your technical and problem-solving skills, so don’t be afraid to dive in, ask questions, and explore different aspects of the company’s technology and products.
Josh’s ability to combine his software development expertise with strong customer relationship skills and cross-department collaboration is a key driver of solutions at Apryse.
If you’re inspired by Josh’s story and want to play a role in our customers’ success, we invite you to explore our current openings. Visit our careers page to learn how you can make an impact with us.
Tags
life inside
culture
careers
Erin Peirson
Employee and Corporate Communications Manager
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