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Scaling Trusted eSignatures: How Docaposte Empowers Millions with Apryse

By Erin Peirson | 2025 Nov 24

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5 min

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“With Apryse, we gained a complete toolkit — from high-quality PDF conversion to advanced form creation, completion, and annotation — all in a single, reliable SDK.” - Nacim Hamdad, Head of Product, Docaposte

Executive Summary

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As France’s leader in digital trust, Docaposte enables millions of secure signatures every year. To meet rising compliance demands, their engineers benchmarked vendors and selected Apryse SDK, unlocking 16x faster document conversions, reducing risk, and expanding functionality, all in one powerful toolkit.

Docaposte Background

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Born from La Poste Group’s transformation beyond postal services, Docaposte is the digital subsidiary leading France’s trusted digital companies. At the heart of its portfolio is Docaposte Signature which enables secure, compliant eSignatures for millions of users in healthcare, finance, and the public sector.

The Challenge

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For Docaposte, maintaining the trust of clients and their users in digital services is the highest priority. Therefore, any loss of data integrity, or inability to meet compliance standards is not an option.

The engineering team required:

  • High-quality, compliant PDF-to-PDF/A conversions to ensure long-term document accessibility
  • A solution that was easy to use, Java-compatible, and extensible
  • Coverage of all legacy iText capabilities to preserve continuity

To continuously guarantee secure, inclusive and compliant digital services for France, Docaposte proactively chose to adopt a modern, high-performance solution.

The Approach

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Docaposte began with iText Core, which provided the essential technical capabilities needed to effectively develop their application. Early requirements included the ability to sign documents, add form fields, insert watermarks, read field values, and insert blank pages. Beyond the technology itself, Docaposte also valued the strong online iText community, where public code samples and resources helped accelerate learning and testing.

Since adopting iText in 2009, Docaposte has steadily expanded its solutions and strengthened its reputation as a digital leader. In 2024, however, new business needs drove them to evaluate Apryse SDK. Specifically, they required the ability to convert Office documents to PDF, and PDF files to PDF/A format for long-term archiving. Additionally, accessibility compliance (including WCAG standards) were essential.

After a thorough evaluation, Docaposte determined that the Apryse Web SDK met these requirements, empowering them to extend their capabilities while maintaining the high standards of performance, compliance, and user experience their clients expect.

Impact

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With iText Core, Docaposte has:

  • Allowed over 50 million electronic signatures to occur
  • Allows for more simplified pay days with 3 million employees receiving pay slips through their Digiposte safe product.
  • Allowed 26 million people to vote remotely
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“The technology is robust, the support is reliable, and the company demonstrates a strong command of the PDF standard.” - The Docaposte Team

Looking Ahead

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With Apryse as a partner, Docaposte is confident in scaling its digital trust solutions while continuing to serve millions of users across highly regulated industries. By combining compliance, performance, and innovation, Docaposte is ensuring its customers’ documents remain accessible, secure, and impactful today and decades into the future.

Contact us to learn more about Apryse and how we can empower your business’s success.

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Erin Peirson

Employee and Corporate Communications Manager

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